Kmarc HR Consulting Northern Ireland
Employee Relations
There are some employee issues such as Bullying, Harrasement and discrimination that often you would prefer not to have to deal with and not have you or your own people involved in due to the sensitivity of allegations, confidentiality and fall out from the whole process.
Why Independent HR Investigations Are Important
Impartiality and Objectivity
Kmarc Independent investigators are not emotionally or personally invested in your organisation, the individuals involved, or the outcome of the investigation. This impartiality can lead to a fair and unbiased assessment of the situation, which is well received at tribunals, arbitration and employment appeal hearings.
Enhanced Credibility
Reduced Conflicts of Interest
Conducted by third-party professionals or external investigators such as Kmarc Consultants, Independent Investigations offer value added benefits that can help organisations effectively manage workplace issues, maintain objectivity, and ensure fair and impartial outcomes. Some of the key advantages of conducting independent HR investigations we at Kmarc have observed are:
Expertise and Experience
Our investigators bring specialised knowledge and experience in conducting workplace investigations, arbitrations, working at tribunals and in the public sector employment appeal panels. We are well-versed in legal requirements, investigative techniques and best practices, ensuring a comprehensive and effective process..
The perception of fairness and neutrality is often higher when our HR investigators are involved. This can lead to greater trust in the investigation process and its outcomes among employees, reducing the risk of legal challenges.
In situations where internal HR staff might have personal or professional relationships with the individuals involved in the complaint, external investigators like Kmarc can avoid conflicts of interest and maintain a high level of professionalism.
Legal Compliance
Confidentiality and Privacy
Our team are all legally trained with wealth of legal experience and have knowledge of the difficult and niche employment laws and regulations in Northern Ireland, ensuring that the investigation process adheres to legal requirements, reducing the risk of non-compliance or legal claims.
Our external investigators can better ensure confidentiality and privacy for all parties involved. Employees may be more willing to share sensitive information knowing that an unbiased third party is handling the investigation.
Resource Efficiency
Outsourcing investigations can be a cost-effective solution for organisations, as it minimises the demand on internal HR resources. This allows HR staff to focus on other essential HR functions and not be tainted by difficult sensitive issues that often leave unwanted discord long after they have been dealt with.
Timeliness
Unbiased Recommendations
Our external investigators provide recommendations based on the evidence and facts uncovered during the investigation. These recommendations are typically focused on resolving the issue and preventing future problems and not what one side or the other wants to hear..
Independent investigators often have the resources and experience to complete investigations more quickly, ensuring that issues are resolved in a timely manner and minimising disruptions in the workplace..
Prevention and Risk Mitigation
Independent investigators can offer insights into the root causes of workplace issues and provide recommendations for preventing similar problems in the future. This proactive approach helps organisations minimise risk and foster a healthier workplace culture.
Comprehensive Documentation
Employee Satisfaction
When employees perceive that workplace concerns are being taken seriously and investigated by an impartial third party, it can lead to greater employee satisfaction, trust, and confidence in the organisation.
Independent investigators typically provide detailed reports that document their findings and conclusions. These reports can serve as valuable records in case of legal disputes and are often the cause of employers losing at arbitration, tribunals or employment appeal panels
Overall, independent HR investigations can contribute to a fair and transparent resolution of workplace issues, enhance the organisation's reputation, and reduce the risk of legal and compliance issues. It is important to carefully select qualified, experienced, and reputable third-party investigators like Kmarc to maximise these benefits.
Kmarc Consultants have vast experience in this area.